Terms and Conditions

This page sets out the rules that govern use of our platform and the relationship between our company and users. It explains what we expect from you and what you can expect from us when you open an account, play, deposit or withdraw. We encourage you to read these terms carefully before using the site, as continued use indicates acceptance of these rules.

Account responsibilities

You are responsible for keeping your account details accurate and secure. This includes maintaining the confidentiality of your login credentials and notifying us promptly if you suspect unauthorised access. You must provide true and complete personal information when registering and update it if it changes. We may limit, suspend or close accounts where we reasonably suspect fraud, multiple account abuse, or other breaches of these terms.

Eligibility requirements

Access to our services is restricted to users who meet our eligibility criteria. You must be of legal age to gamble in your place of residence and able to form a binding contract. We do not accept accounts for persons who are self-excluded, subject to local restrictions, or otherwise barred from use of the platform. By registering you confirm you meet these requirements.

Acceptable platform use

Users must not use the site for unlawful activity, to exploit technical faults, or to attempt to manipulate games or promotions. Any attempt to use automated systems, screen-scraping, chargeback fraud, or collusion will result in action against the account, including forfeiture of balances and permanent closure. We monitor activity and apply controls to protect players and the integrity of the platform.

General bonus and promotion rules

Promotions are subject to specific terms which supplement these general rules. Bonuses may carry wagering requirements, game restrictions and expiry periods as stated in the promotion terms. We reserve the right to suspend or void promotional activity where we suspect abuse or error. Details for each promotion will be provided at the time the offer is made.

Deposits and withdrawals

Payments must be made from accounts in the player’s name unless otherwise agreed. We use third-party payment providers and processing times may vary. Withdrawals are subject to verification checks before funds are released. We may require documentation to confirm identity, address or payment method before approving a withdrawal.

Verification and checks

Verification is a routine step to protect customers and prevent financial crime. Documents should be provided when requested and will be handled in line with our privacy policy. Failure to comply may delay or prevent payouts.

Dispute resolution

If a dispute arises you should contact our support team in the first instance so we can investigate. We aim to resolve issues promptly and fairly. If we cannot reach agreement, options for escalation will be outlined in our communications with you.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be notified to users by posting an updated version on the site and, where appropriate, by direct communication. Continued use of the platform after changes means you accept the revised terms. If you do not accept changes you should stop using the service and close your account.